Privacy Policy
Updated: Apr 15, 2023
Zén Studio built the NotesBay app as a Freemium app. This service is provided by Zén Studio at no cost for basic features and at small chargeable amount for premium features of the app. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our service. If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at NotesBay unless otherwise defined in this Privacy Policy. Please take a moment to get to know our practices and contact us if you have any questions.
Collection and Use of Personal Information
For providing a better experience, while using our service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. We may collect user data such as Name, Email address, User IDs, Purchase history, App interactions, In-app search history, Other user-generated content, Other actions for App functionality, Analytics and Personalization.
In accordance with Google Play user's data policy for account deletion, we provide in-app links for account deletion and its associated data.
The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
Our service also provides in-app subscriptions which are of weekly, monthly and annual tenure called NotesBay-PRO. The AI Writing Assistant feature of the app comes at a limited usage of 10 prompts on our free plan. Users need to subscribe to the NotesBay-PRO subscription in order to increase their access count to an unprecedented high number for the AI Writing Assistant feature.
Fair Usage Policy
With our free plan, each user who sign ups for the service, receives 10 FREE prompts which can be used free of cost. Our service also provides in-app subscriptions which are of weekly, monthly and annual tenure called NotesBay - PRO. All PRO features are unlocked when a user purchases the NotesBay - PRO membership and the features stay unlocked as long as the subscription is active. For providing a better experience, we have few enforcements in place that's part of our Fair Usage Policy. Although you can generate unlimited words on the PRO plan in NotesBay AI Tutor , we don't allow multiple users sharing the same account and generation limits are there to deter automated/robotic behaviour and prevent our API abuse. Our AI engine also restricts certain kinds of use cases/usage behaviour and automatically adjusts some parameters temporarily depending on the abnormal, heavy usage pattern in a short time span. You might notice a deterioration in the quality of the output when such activity is detected by the system. Hence, to prevent API abuse we restrict users with 20req/day while using our service. If we notice any abnormal behaviour or an attempt to violate our Fair Usage Policy, we may temporarily put your account in an inactive stage during which you may not be able to use our service or may permanently ban you from using our service. By subscribing to our PRO plan, you agree to follow the Fair Usage Policy as mentioned while subscribing to the PRO plan.
Cookies and Other Technologies
Our website, services, apps, email communications and advertisements may use “cookies” and other technologies. We use the information we collect in this manner to better understand our users’ interaction with our website and to optimize the user experience. You can disable cookies in your browser settings, but please note that certain features on our website may not be available as a result. We use this information to help us determine interest in particular topics and improve the effectiveness of our communications, and to reduce or eliminate messages sent to customers. We use this information in anonymized form for statistical analysis, to administer our site, and to improve our product and services, without directly associating this data with individual users.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service
- To provide the service on our behalf
- To perform service-related services
- To assist us in analyzing how our Service is used
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2023-03-20
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at
zenstudio.connect@gmail.com. This privacy policy page was created at
App Privacy Policy Generator